Payment Plans and Recurring Payments

the flag pop up is a step in the right direction, but still work to be done. from the pop up allow archive and edit, just like the flag in demographics. Yiu have to navigate there and not user friendly. Make the option when creating a flag what screens it appears on (i.e. live claims, appointments, patient chart, prescription screen). It does not make sense for a billing flag to be reviewed by a provider.

Because of the requirements for a complex password PLUS authentication, it makes signing in on the mobile app very challenging! Can't something be done to make that easier? Maybe make face ID permanent and not expire?

The list of Boards here are far from comprehensive. I often have questions and suggestions outside of these few specific categories.

The list of Boards here are far from comprehensive. I often have questions and suggestions outside of these few specific categories.

Need to be able to see patient messages as a thread including all replies from everyone in the company. What is the point of allowing all providers to see all messages if we cannot see who responded to them. Also need a way to filter messages by who they were sent to.

It seems no one fixes the site when its down until the next business day after hours. This doesn't work for medical practices. Drchrono needs to expand the site monitoring.

Hi, it would be helpful to have billing-related flags assigned to patients reflected in the patient payments section under the billing drop-down. This is where past due balances are charged, so including details such as preferred payment method, payment plans, and similar information would be beneficial and align logically with its functionality.

We no longer request social security numbers with intake, many states don't allow it and therefore many patients do not give that info. It causes a problem when trying to send OnPatient Portal invites since the system won't allow it without a SS#. Please make the Onpatient portal process more simplified for patients and clinics. Eliminate the required SS#.

Would you be open to the idea of adding an AI button/engine to DrChrono? Other EHRs do have this feature. I think it would be great around drug interactions, genetics reports, and molecular pathology reports, e.g.