Payment Plans and Recurring Payments

There should be an option to have office hours based on the day instead of set hours that applies to every day.

I would absolutely love if someone would develop a drop down of the last few patients searched, or make this more intuitive so it brings up recent patients if many have similar last names.

The HIPAA signatures that have popped up under documents is intrusive and should be removed to a different section that is not shown by default.

The list of Boards here are far from comprehensive. I often have questions and suggestions outside of these few specific categories.

In the onpatient iPad check-in, when they get the signature page after the Hipaa, often times the signature pad doesn't work. You have to press the X button and then it works. It's been like this for over a year. Are there any plans to fix it?? Also, after patients enter their address and they're done checking in, the iPad won't immediate recognize any address input. It'll look blank, but when you go back to that page, the address is there. We figured out that if you go through a bunch of the fields again and just add a space and then delete it, it'll finally recognize the address input. VEry annoying.

the flag pop up is a step in the right direction, but still work to be done. from the pop up allow archive and edit, just like the flag in demographics. Yiu have to navigate there and not user friendly. Make the option when creating a flag what screens it appears on (i.e. live claims, appointments, patient chart, prescription screen). It does not make sense for a billing flag to be reviewed by a provider.

Because of the requirements for a complex password PLUS authentication, it makes signing in on the mobile app very challenging! Can't something be done to make that easier? Maybe make face ID permanent and not expire?

The list of Boards here are far from comprehensive. I often have questions and suggestions outside of these few specific categories.

Need to be able to see patient messages as a thread including all replies from everyone in the company. What is the point of allowing all providers to see all messages if we cannot see who responded to them. Also need a way to filter messages by who they were sent to.