Payment Plans and Recurring Payments

Making a new Macro put it at the top instead of at the bottom. able to sort the macros in alphabetical order or by date added would be helpful. When typing, suggest a macro button or limit choices as you continue typing. Able to import multiple macro buttons at once by creating a spreadsheet

allowing the system to score, graph mental health (i.e. phq9) questionnaires for a patient chart would be useful, and having the questionnaires available as a stand alone document, not embedded in a note (for ease of reference). similar to lab feature. a step further would be to allow a manager to view aggregate scores for a provider to gauge clinical efficacy.

Is there a way to set up an appointment to recur on specific dates each month for billing purposes?

Different colors for billing on calendar. It would be super great if the appointments on the calendar had distinct colors that aligned with the billing status. Currently paid in full is green with white text, but all other progress is green with black text. Not yet submitted or under internal review is the standard appointment color. ERA Denial is also the standard appointment color. Ideally the colors change with the status of the billing.

This new update on the custom vitals is horrible to look at. The entire column is filled with "select an option" which makes it really hard to actually see what pertinent vitals were collected. Please give us the option to remove this!

A feature to track visits that do not require an authorization, but do require tracking, would be immensely helpful! We have a handful of scenarios where we need to track the number of visits used, not necessarily within a given timeframe, either, and we are unable to do this in an efficient manner without this feature. This would be completely separate from the authorization tracking feature.

It would be much easier to the eye if there was a way to customize the different categories of tasks. I know we can do that now but it is difficult to the eye to see the status. It would be great if we could customize a status to change color in the task box or to be highlighted another color so that it is easier to differentiate the status of a task. To add onto that, it would be awesome as well if in addition to the color changing option, the tasks automatically were grouped by status. (can obviously change which status you want it ascending/descending by, but have a default grouping in place).

There used to be a screen that listed all the open help tickets, as well as the messages back and forth updating the ticket. When you got rid of it, you made it IMPOSSIBLE to keep track of ticket status. If we only had ONE ticket open at a time, then this terrible email back and forth system would be fine. We have 8 providers, and drchrono is glitchy, so we ALWAYS have multiple tickets going. It wastes every one's time to have to sort through all the stupid help ticket emails to track progress. Maybe I'm paranoid, but I really start to wonder if the change was intended to make it harder for us to realize HOW LONG IT TAKES for you to solve help tickets.