DrChrono should ask us what features we want
K
Katherine A Ko
I don't need AI to predict no shows. I need threaded portal messages. I need to not have to scroll through 5 years of activity log in order to get to the PDMP section. Or endless clicking to get from chart to most recent labs. I would also love to not have to spend time updating our own internal google document tracking help ticket progress, but since DrC took away that help ticket feature, that's what we have to do.
e
ericrothschild
And Lets not even get into (i mean lets REALLY GET INTO) .......
***************************************************************************The stripping and dumbing down of the ticketing system is the most blatant and intentional misuse of a basically pre-built Salesforce implementation. I mean, you've got to go OUT OF YOUR WAY to make a Salesforce customer support module as useless as drchrono has.
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I'm sure we will all be WOWED by the AI scribe in 2026 - like 3 years late to a trendy party - scribe hype bubble is over. More meat to the masses. There are 1000's of scribes... soon to be dozens. There was one in my Happy Meal yesterday too... what is going on EVERHEALTH??
e
ericrothschild
Couldn't have said it better!!! Where is leadership? Who is leadership? Why the wizard of Oz curtain opacity?
- Leah Bowes- who are you? the VP making appearances only in SendGrid mass email campaigns (ironically for feedback)??
- Grant Tunney - how about an intro... lots to learn from users with longer tenure than most of your product team?
- Evan Berlin - what exactly do you do, besides rubber stamping AI generated post-mortems for major outages by rogue devOPS incompetents?
Fix the portal. Fix the portal. Fix onpatient. Fix onpatient. For god's sake - an ANDROID app - Vibe code it.
An utter display of tone-deafness if ever.... and dare to use any "patient-centric" buzzwords.
Months and months of superficial or invisible iPad app changes...
with NO consideration of the iOS 26 update -
so we have a 5x battery drain - what a device could previously handle on a full charge (a full days work) is now at 0% by 11am.
Does anyone read these posts???
Who are your anointed beta testers?
Making BS updates for what... HealthGoriilla??
Thats your big EOY update ??
Wasted everyone's time gathering feedback user input but then do what you want anyway.
how much dev team is allocated to this rearranging of deck chairs on a Titanic?
How about adding the features we have requested for years and years.
How about getting things to work as intended?
How about making the platform just a wee bit more elastic - at 9am Pac time, and on the first of the month for ePS?
Fifty-shades-of-gray + open source 1980's icon sets UI 'updates' - for UI sake??
How about those same UI changes being reactive, for mobile and desktop -
and i don't mean a developer dual widescreen desk setup -
real world real people users.
iframes that dont display without endless horizontal and vertical scrolling coded so poorly that poorly that any attempt at horizontal scrolling will go back from the entire main page.
AWS QUICKSIGHT IS SO POWERFUL and Everhealth should be embarrased for using it the way it is being used -
- NO it SHOULDN'T look like excel from the 90's or google sheets (though even that would be an improvement).
Give us the raw data and we can all go our own ways to make the dashboards we want. Not randomly create an altogether new one, and just roll out it out like ..."here you go, now shut up"