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Payment Plans and Recurring Payments

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Payment Plans and Recurring Payments

We would really appreciate a screen share feature for video calls on DR CHRONO Web. While support explained it is only available on the ipad and phone, televisits are rarely done on those devices unless the doctor is on-the-go. The majority of video calls are done in office on the computer desktop. Screen sharing would help the doctor share results, images and testing related to the patient's appointment. There are other video platforms like zoom and doximity that have this feature, but because our EMR system is DR Chrono, we would really like a screen share feature on web video calls since it is the EMR we use and pay for. Thank you!

Editable consent forms (like release of information)

Placing imaging orders

Please add the functionality to be able to place imaging orders without having to create an appointment/encounter. Just likely are able to order labs and medications, we should be able to place imaging orders dated forcing us to use and pay for poorly functioning apps like healthgorilla is unfair and cumbersome. Healthgorilla and LifePoint are very slow, have a lot of inefficiencies and create an extremely inefficient work flow.

Referral Resend Difficulty

Often, a referral may not be received by the receiving office and need to be re-faxed. Currently, there is not way to resend the referral - you have to start over and place a new referral. There needs to be a re-send referral option for both the by fax and the by send free referral option.

Navigation Difficult - Referrals

Why do I have to exit a patient visit note to place a referral? I should be able to place a referral from the Plan section, which is the corresponding part of the note where I expect a referral placement to be documented. I should not have to go back to patient demographics to do so

Navigation is very difficult - When I click on a patient chart from the calendar, why can't I easily navigate to patient demographics?

OnPatient Scheduling - Multiple Providers/Locations

Online scheduling should be per provider in addition to location. As it stands, if you allow online scheduling with multiple providers, patients can schedule wherever they want regardless of if the provider is available at that time. If the physicians are not seeing patients in the same location or time this does not function. In the online schedule settings, where you can select the available time, you should be able to select the available provider.

There should be an option for all no show patients to get an automatic email reminding them that they missed their appointment so the office is not legally responsible

Is there a way to mark a patient for no statements to be sent. Currently the only way I know is to manually not click on them under PATIETN STATMENTS. But there needs to be a way to make it so they do not show there if no statements are to be sent to patients

Since there is not a current way which is what I was told can you please have this in a future update

Is there a way to have the number of statements on the PATIENT STATEMENT screen reset to 0 after pt makes payment

If not can you please have this as a future update

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